Let customers speak for us
FAQs
Who makes eelu lifestyle products and what makes them special?
Each eelu piece is slowly and lovingly handcrafted by a small circle of artisans across India who carry generations of wisdom in traditional crafts. We work closely with them, honouring their time, skill, and stories - ensuring they’re paid fairly for their art.
We use hand-block printed fabrics, organic dyes, and ethical processes, creating in small batches to reduce waste. Every product holds the warmth of human hands, and the quiet joy of something made with intention, not mass produced.
Are your materials sustainable?
We use hand-block printed cotton fabrics dyed with organic, plant-based pigments, which are gentle on the skin and the earth. Our artisans use age-old, slow processes that consume less energy and water compared to industrial manufacturing.
The inner lining of our makeup bags is water-resistant to protect your essentials, thoughtfully added to make your pouch last longer.
We make intentional, low-impact choices at every step from our small-batch production to our mostly plastic-free packaging.
Sustainability for us isn’t a buzzword but it’s about slowing down, using what’s needed, and making things that last.
When will my order be shipped?
We usually ship within 1–3 business days. Each order is packed thoughtfully with care, not rushed so it arrives with safety and intention. Once your parcel is on its way, you’ll receive tracking details via email.
Can I return or exchange an item?
Yes, we do in the case of:
- A genuine quality or manufacturing defect
- A wrong item sent
- Exchange request (shipping cost is covered by the customer)
Please contact us within 14 days of receiving your order with your order number and a photo if possible.
Are the dresses lined?
Our Mini dresses are fully lined, ensuring comfort and coverage throughout.
Our Midi dresses are lined till the thigh area, thoughtfully designed to cover the essentials while keeping the skirt flowy and lightweight.
Additionally, the bust area in all styles is double-layered, so the fabric isn’t too thin or see-through.
What if the product looks a bit different from the photos?
All our pieces are handmade using natural dyes and hand-block prints, so slight variations in colour, texture, or pattern are part of their charm and not defects.
Which styles are maternity friendly?
All our dresses and blouses are maternity friendly.
How do I care for my fabrics?
e recommend giving your block-printed pieces some extra love - gently hand wash them in cold water using natural detergents, and dry them in the shade to preserve their beautiful prints and colours. Treat them with care, and they’ll stay soft and vibrant for years to come.
Can I return a sale item?
Sale and clearance items are final sale and not eligible for return or refund.
The item I love is sold out. Will it be restocked?
As a slow fashion brand, we produce in small, mindful batches only. Most of our pieces are limited edition, made just once to avoid unnecessary waste and honour the beauty of slow creation.
While we sometimes restock certain pieces if the fabric and resources allow, we encourage you to purchase with intention, knowing that most styles won’t return once they’re gone.