INTERNATIONAL ORDERS & SHIPMENTS

 

All our products are proudly designed in Australia and ethically made in India!

We operate in following ways when it comes to international orders and shipments.

  • All the products are shipped via recognized shipping companies like AU Post, Fedex / DHL /UPS/ARAMEX etc
  • Any custom charges or duties levied in the respective country of the customer has to be borne by the customer (Our I/E code is ALLPV1386Q)
  • Shipping time is usually 10-21  working days.
  • Customer would be informed once the product is shipped from our warehouse and tracking number will be shared.
  • EELU is not responsible for delay in transit after the product has been shipped. We can only try to push the shipping company to deliver the product in timely manner. 
  • We do not offer payment on receipt or cash on Delivery on international orders and shipment

International Returns / Cancellations or Refunds.

  • Currently we do not offer any order cancellations / returns/ exchange or refunds on international shipments. 
  • Once the payment has been done , the payment cannot be reversed or returned under any circumstances.